Terms & Conditions

1. Use of This Website

This website is provided to give visitors information about accommodation and related services and to allow visitors to make enquiries or contact us.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

• Do not use the website for unlawful activities.
• Do not attempt to gain unauthorised access to the website.
• Do not knowingly introduce malicious software or harmful code.
• Do not submit false, misleading, or fraudulent information.
• Do not interfere with the normal operation of the website.

2. Accommodation Information

We make reasonable efforts to ensure that information displayed on the website is accurate and useful. However, accommodation availability, room details, facilities, photographs, prices, policies, and other information may change from time to time.

Website information should not be interpreted as a guarantee that a particular room, facility, service, rate, or accommodation option will always be available.

3. Booking Enquiries and Reservations

A website enquiry, telephone enquiry, WhatsApp message, email, or other request for accommodation does not automatically constitute a confirmed reservation unless confirmation has been provided by the applicable booking channel or authorised representative.

4. Pricing and Charges

Prices displayed or communicated for accommodation may be subject to change depending on availability, dates, room category, occupancy, applicable offers, taxes, and other booking conditions.

Any applicable taxes, fees, additional services, extra guest charges, meals, transportation, or other optional services may be charged separately where applicable.

The final applicable price and booking conditions should be confirmed before completing a reservation or payment.

5. Payment

Where payment is required for a booking or service, customers may be provided with the applicable payment instructions or redirected to an authorised payment or booking platform.

Customers should use only payment methods and payment links provided through authorised channels.

6. Check-In and Check-Out

Check-in and check-out times, identification requirements, guest verification, occupancy limits, and other arrival or departure conditions may apply according to the applicable accommodation arrangements.

Guests may be required to provide valid identification documents during check-in as required by applicable law or accommodation procedures.

Guests are responsible for complying with applicable hotel rules and reasonable instructions during their stay.

7. Cancellation and Modification

Cancellation, modification, refund, and no-show conditions may depend on the booking channel, rate plan, room category, booking date, applicable offer, and the specific terms communicated at the time of reservation.

Customers should review the applicable cancellation and refund conditions before confirming a booking.

Where a separate Cancellation & Refund Policy applies, that policy should be read together with these Terms & Conditions.

8. Guest Responsibilities

Guests are expected to behave responsibly and comply with applicable laws and accommodation rules during their stay.

• Provide accurate booking and guest information.
• Carry required identification documents.
• Follow applicable accommodation rules.
• Respect other guests, staff, and property.
• Do not engage in unlawful or disruptive activities.
• Take reasonable care of hotel property and facilities.
• Pay applicable charges for services used during the stay.

9. Damage to Property

Guests may be responsible for damage to accommodation property, equipment, furniture, fixtures, or facilities caused by the guest or members of the guest's party, subject to applicable law and the property's applicable policies.

Any applicable charges for damage will be communicated through the relevant accommodation or booking process.

10. Website Content and Accuracy

We make reasonable efforts to keep website content accurate and up to date. However, errors, omissions, typographical mistakes, outdated information, or technical issues may occasionally occur.

We reserve the right to correct, update, modify, or remove website content at any time without prior notice where reasonably necessary.

11. Photographs and Descriptions

Photographs and descriptions displayed on the website are provided for informational purposes. Actual room appearance, furnishings, views, colours, layouts, facilities, and surrounding conditions may vary depending on the accommodation category and availability.

Customers should confirm specific requirements before making a reservation.

12. Third-Party Websites and Services

Our website may contain links, buttons, booking options, maps, communication tools, or other integrations provided by third-party services.

Third-party services operate independently and may have their own terms, privacy policies, payment conditions, cancellation rules, and other requirements.

We recommend reviewing the applicable third-party terms before using an external service or completing a transaction through it.

13. Online Advertising and Google Ads

We may promote our website and services through online advertising platforms, including Google Ads and other advertising channels.

Advertising campaigns may direct visitors to pages on this website where they can view information, contact us, or make an accommodation enquiry.

Advertising availability, messaging, offers, prices, and landing page information may change from time to time and are subject to the applicable terms of the advertised service.

14. Privacy and Personal Information

Information submitted through this website may be handled in accordance with our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, protected, and shared, including information relating to website enquiries, cookies, analytics, advertising, and conversion measurement.

Visitors are encouraged to review our Privacy Policy before submitting personal information.

15. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, images, design elements, layouts, and other materials may be protected by applicable intellectual property laws.

You may view and use the website for personal and legitimate accommodation-related purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate permission, except where permitted by applicable law.

16. Prohibited Activities

You must not use this website to:

• Submit fraudulent or misleading information.
• Attempt to access restricted areas without authorisation.
• Interfere with website security or functionality.
• Introduce viruses, malware, or harmful code.
• Use automated systems in a manner that harms website operation.
• Use website information for unlawful purposes.
• Impersonate another person or organisation.

17. Website Availability

We aim to keep the website available and functional, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

The website may occasionally be unavailable due to maintenance, updates, hosting issues, technical failures, security measures, or circumstances outside our reasonable control.

18. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for losses arising solely from reliance on outdated, incomplete, inaccurate, or temporarily unavailable website information.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

19. Events Beyond Our Control

We may not be responsible for delays, interruptions, cancellations, or inability to provide services caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, public emergencies, infrastructure failures, transportation disruptions, or other unforeseen events, subject to applicable law and the relevant booking terms.

20. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes in our services, website functionality, business practices, legal requirements, or other operational circumstances.

The updated version will be posted on this page and the "Last Updated" date may be revised accordingly.

Your continued use of the website after an update indicates that you acknowledge the revised Terms & Conditions.

21. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws and regulations of India, subject to the applicable jurisdiction of the relevant courts and authorities.

22. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be interpreted or modified to the extent necessary, and the remaining provisions shall continue to remain effective.

23. Contact Us

If you have questions regarding these Terms & Conditions, accommodation enquiries, booking information, or website-related matters, please contact us using the official contact details provided below.

We will make reasonable efforts to respond to legitimate enquiries and provide relevant information.